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Faisal Sayed
6 min read | Dec 9 |
6 min read | Dec 9 |
Faisal Sayed
Future of B2C Communications – AI Chatbots
A recent study shows that 9 out of 10 consumers would prefer and pay more for a better customer experience and
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Faisal Sayed
4 min read | Dec 25 |
4 min read | Dec 25 |
Faisal Sayed
Customer Success Vs Customer Experience – What’s the Difference
Customer Success Vs Customer Experience Customer Success and customer experience both are two different things
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Faisal Sayed
6 min read | Dec 25 |
6 min read | Dec 25 |
Faisal Sayed
How do you optimize your customer experience?
What is CX Optimization? The way a user interacts with the company is known as customer experience. In custome
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Faisal Sayed
5 min read | Dec 9 |
5 min read | Dec 9 |
Faisal Sayed
What is Artificial Intelligence or AI?
On March 24 2017, at Tempe — Arizona a Self-driving Uber Volvo was involved in a crash with a human-driven H
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Faisal Sayed
6 min read | Mar 8 |
6 min read | Mar 8 |
Faisal Sayed
Live Chat Examples and Best Practices for 2021
You are browsing through an online nursery store, looking for a specific flowering plant to adorn your balcony
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Faisal Sayed
8 min read | Dec 25 |
8 min read | Dec 25 |
Faisal Sayed
What are digital customer experience – Technologies, Examples
A complete guide on Digital Customer Experience About 56% of CEOs mentioned that digital improvements have led
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Faisal Sayed
6 min read | Mar 3 |
6 min read | Mar 3 |
Faisal Sayed
Four types of customer service to enhance your business
Types of customer service When your company has to deal regularly with customers, it sometimes becomes daunt
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Faisal Sayed
8 min read | Mar 1 |
8 min read | Mar 1 |
Faisal Sayed
Customer engagement strategies that really work
Your customers don’t come back? The long-term success of your company stands or falls with your customer
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Priyanka Muley
6 min read | Feb 22 |
6 min read | Feb 22 |
Priyanka Muley
Top Chatbot Best Practices to follow!
A chatbot is meant to perform and execute certain tasks. Right from performing recurring activities to handlin
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Faisal Sayed
8 min read | Feb 15 |
8 min read | Feb 15 |
Faisal Sayed
25 perfect customer service scripts in 2021 [Template]
Sr. No Topic 1 Template for first-time visitors 2 Template for repeat visitors 3 Template to handle angr
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Kesar Rana
8 min read | Feb 15 |
8 min read | Feb 15 |
Kesar Rana
Automated customer service: A complete guide for your business
What is automated customer service? Automated customer service is defined as a method of consumer support that
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Kesar Rana
6 min read | Feb 15 |
6 min read | Feb 15 |
Kesar Rana
Top 7 power packed reason for the importance of customer service
In today’s time, the success of your brand lies in the hands of your customers. Whether your company wil
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Ashmita Karva
8 min read | Feb 14 |
8 min read | Feb 14 |
Ashmita Karva
Customer Engagement Chatbots – All You Need To Know for 2021!
Corona has changed customer service significantly. Many shops are closed or only open under strict conditions.
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Thejas Sridhar
7 min read | Jan 6 |
7 min read | Jan 6 |
Thejas Sridhar
Omnichannel vs Multichannel Marketing. Explained With Examples 2021
At the brink/dawn of 2021, rethinking strategy has become vital and you know why. The aftermath of the pandemi
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